Our Policies

Training Policy

Our people are our strength. Every cleaner working in schools, colleges, and universities receives thorough training in safeguarding, health & safety, and site-specific cleaning requirements. Ongoing development ensures our teams deliver consistently high standards while remaining fully compliant with UK legislation.

Quality Policy

We are committed to delivering reliable, high-quality cleaning services tailored to the education sector. Our quality assurance process includes regular audits, open communication with site managers, and swift resolution of any concerns. This commitment ensures safe, clean, and welcoming learning environments.

Customer Care Policy

Partnership is at the heart of what we do. Each client has a dedicated point of contact and benefits from clear, responsive communication. We adapt to changing needs, respond quickly to issues, and work collaboratively to ensure schools and colleges receive a service they can rely on.

Recruitment Policy

We follow strict safer recruitment procedures designed for the education sector. All staff are carefully vetted with enhanced background checks and references before placement. We select individuals who are professional, trustworthy, and aligned with our values of safety, respect, and excellence.

Health & Safety Policy

We take the health and safety of staff, pupils, and site users extremely seriously. Our practices meet and exceed UK regulations, supported by risk assessments, safe systems of work, and continuous staff training. We ensure a safe, compliant service at every stage.

Equal Opportunities Policy

As an inclusive employer, we value diversity and fairness. We provide equal opportunities across recruitment, training, and career development, ensuring all individuals are treated with dignity and respect. This approach builds a positive, motivated workforce that reflects the communities we serve.

Environmental Policy

We are committed to sustainable cleaning practices. From eco-friendly products to waste reduction initiatives, we actively minimise our environmental impact. By adopting greener solutions, we support schools and colleges in meeting their own environmental goals while creating healthier spaces for students and staff.

These are summary statements of our policies. Full policy documents are available on request or provided as part of tender submissions.